FAQ
Welcome to the Cambria Rena Beauty FAQ page! We’re here to help with any questions you might have about our products and natural hair care. If you don’t find the answer you’re looking for, feel free to reach out to us directly.
1. What makes Cambria Rena Beauty products unique?
Our products are crafted with pure, locally sourced ingredients designed specifically for natural curls. We focus on nourishing and enhancing your hair's natural beauty without using harmful chemicals. Each formula is created with care and a passion for supporting healthy, vibrant curls.
2. How do I choose the right product for my hair type?
We offer a range of products tailored to different needs and hair types. For personalized recommendations, consider your hair’s specific needs—whether it’s moisture, growth, or styling. If you’re unsure, you can always reach out to us for advice based on your hair goals.
3. Are your products suitable for all curl types?
Yes! Our products are designed to support a variety of curl types, from loose waves to tight coils. We use ingredients that cater to the unique needs of natural curls, promoting health and enhancing your hair's natural texture.
4. How often should I use your products?
The frequency of use depends on the product and your individual hair care routine. For best results, follow the instructions on each product's label.
5. Do your products contain any harmful chemicals?
No, we pride ourselves on using clean, natural ingredients. Our products are free from parabens, sulfates, and other harmful chemicals. We believe in nourishing your curls with ingredients that promote health and vitality.
6. How should I store my products?
To maintain the quality of your products, store them in a cool, dry place away from direct sunlight. Make sure the lids are tightly closed to prevent any contamination or spoilage.
7. What is the shelf life of your products?
Our products have a shelf life of 12 months from the date of purchase. This information is also listed on the packaging to help you keep track of their freshness.
8. Do you offer free shipping?
Yes, we offer free standard shipping on orders over $65. For orders under $65, standard shipping rates apply. Tracking information will be provided for each order so you can monitor its progress.
9. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your package’s status and estimated delivery date.
10. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, please contact us within 14 days of receiving your order to initiate a return or exchange. For more details, visit our Returns & Exchanges page or reach out to our customer service team.
11. How can I contact customer support?
For any questions or assistance, you can reach our customer support team via email at info@cambriarena.com. We’re here to help and ensure you have the best experience with our products.